Regardless of how much time and money software companies put into writing their programs, we still have application crashes. An application crash is when a program or part of the operating system ceases to function properly. Preventing application crashes is usually difficult since the only way to permanently ensure you never get a crash again is to fix the bug in the software. We may not be able to prevent these crashes from happening but dealing with a crashed application, in Windows 8 or Windows Server 2012, is easier to deal with than many realize.
If you have a program which has crashed, you can close that program from the Windows Task Manager in Windows 8 or in Windows Server 2012. If you have used Task Manager in previous versions of Windows, you will see significant differences in the new version. By default, Task Manager displays a minimalist view (called less detail view), which only displays applications running (not processes).
You can access Task Manager by pressing the <CTRL>+<ALT>+<DEL> keys on your keyboard. You will either be brought directly into the Windows Task Manager or to a menu where you can open Task Manager. Once Task Manager has opened, click on the Processes tab. This will display all processes running on your computer. If you do not see any tabs in Task Manager, this is because Task Manager is in its less detail mode. You can change to the detail mode by simply clicking on the “More Details” button at the bottom of the window.
To close the process for the hung or crashed application, highlight the appropriate line (for Microsoft Word choose WINWORD.EXE), then click on the End Process button. You will be prompted to make sure you really want to close this program. Click on the End Process button on this confirmation if you are sure. If there are multiple lines for the same program, make sure you highlight each (one at a time) and end that process as well.